Command & Control

The Command&Control communication portal complies with FEMA recommended incident command structure and multi-hazard communications. It equips both emergency responders and building occupants to make more informed decisions faster. Situational awareness is gained through automated texts, emails, and phone calls to key stakeholders within a facility.

Incident Management System

Building occupants provide real-time situational awareness to the Command Group through simple text or email responses.

Familiar + Intuitive

Similar in appearance and function to the universal pull station, the BluePoint system is simple and intuitive to activate

Fast + Reliable

Automated, reliable rapid response system notifies building occupants and first responders within life-saving seconds

Versatile + Dynamic

The BluePoint system can be customized to fit each building’s needs and provides real-time, two-way communication

What’s Included

With BluePoint, your teachers, staff, students and visitors have the most simple, intuitive, and responsive means to neutralize a threat.

2-Way Communication Portal

Building occupants provide real-time situational awareness to the Command Group through simple text or email responses. Common word filtering offers the Command Group quick insights into the information being provided. The Command Group is equipped to provide faster, more informed instructions to the building occupants.

VPI (Floorplan)

Your facility layout with pertinent information for informed decisions.

Mobile Alerts & Notifications

Instant text, e-mail, and voice communication with designated groups. The Command Group has access to all information from any device through the emergency mobile command center.

Situational awareness is gained through automated texts, emails, and phone calls to key stakeholders within a facility.

Live Security Camera Links

Select individuals can be given access to view live security camera feeds on the premises during an emergency. Real time information is crucial to an effective response by building occupants and first responders.

Location & Reunification

People can report their location, and – during the crisis only – have their location tracked. This allows first responders to see where people are, where they are moving to, and where they are moving from. It also provides a means for people to respond with their status: “I’m okay” or “Need Help”, which enables first responders to get a quicker handle on the severity of the situation. Lastly, it enables building leaders to more quickly account for their people during the reunification process.

Emergency Document Storage

Your emergency documents accessible and available for distribution

“We were drawn to BluePoint Alert because of the pull station’s design – the similarities in design and operation to a standard fire alarm pull were very appealing. It’s very simple and easy to use for our employees. But we have been most impressed by the customer service and customer experience. BluePoint is very responsive to our questions and they always send a live person to help us with updates and testing.”

Michelle W. Geib, Sr. Analyst, Corporate Communications


Frequently Asked Questions

For more detailed questions about installation, custom solutions, and product specs, please email us

How are the Police notified in the event of an activation of a BluePoint Police device?

The primary method for notifying Law Enforcement in the event of a BluePoint Police device activation is through a live operator dispatch call.  The BluePoint Central Station operator will immediately initiate the phone call to the predetermined dispatch agency and provide that dispatcher with the building name, address, device name and any other information they currently have about the incident.  For dispatch agencies that are equipped for digital signal relay, the relevant information can be sent directly into their CAD system from the BluePoint Central Station without the need for a live operator phone call.  Lastly, any Law Enforcement agency that chooses to do so, can receive the automated ‘C2’ text & email notifications directly to dispatchers, leadership, or officers in whatever combination they prefer.  BluePoint always recommends consulting with local Law Enforcement to determine how to most efficiently notify first responders within any given jurisdiction.

Will the BluePoint strobes and PA message be activated in the event of a Medical device activation?

No, the BluePoint strobes and PA message will NOT be activated in the event of a Medical device alarm.

Do the BluePoint strobes make a horn or siren sound like most Fire Alarm strobes?

No, the BluePoint strobes do not make any sound and that is an intentional feature so as to not confuse the BluePoint system with the Fire Alarm system.  For clients looking for an audible alert to be triggered during a Police device activation, we recommend either integrating with your existing PA system to play a pre-programmed message (notifying occupants to initiate their emergency response plan) or, for clients who do not have or want to tie in to their PA system, BluePoint is now offering a speaker strobe that will have the capability to play that pre-programmed message right from the BluePoint device.

Do BluePoint devices need to be co-located with all of my Fire Alarm devices?

No, not necessarily.  BluePoint systems are not currently governed by the same codes as Fire Alarm systems so device placement can be customized to fit each client’s individual needs and budget.

Does the BluePoint system need to be serviced and tested like a Fire Alarm system?

Yes, BluePoint recommends that all systems be inspected and tested (including battery changes for any wireless devices) annually by a BluePoint Licensed Integrator.  BluePoint also recommends that clients conduct an internal drill or test of the system at least once a year to make sure that building leadership and staff are fully equipped on how to utilize the system and respond to activations.

Does BluePoint require access to our network at all and if so, will it still operate if my network is down?

Yes, the BluePoint system requires a network connection to establish a link between the system Control Panel and the Central Station receiver.  That connection is backed up by a cellular pathway for automatic failover in the event of a network failure or outage.

Get In Touch with Us


425 Renner Dr

Elgin, IL 60123

Phone Number