Part 2, Corporate Safety: Mark Field, Safety and Security Consultant shares key insights into his experience working with both large and small corporations to develop policy and training procedures.
As a part of BluePoint’s dedication to provide a complete, valuable solution to our clients, we seek to bring not only the best in systems and technology but also in preparation and training. To that end we have forged a new partnership with P4 Security Solutions, a leading safety and security firm based out of Chicago, IL. Recently BluePoint Co-Founder John Shales and P4 VP of Consultation Service Mark Field discussed several topics on improving school and business security. Mark shared key insights from his experience working with organizations across the US. We trust that you will benefit from his insights, but first, some background on Mark.
Mark Field is the Vice President of Consultation Services and Lead Instructor for P4 Security Services. Prior to his work as a safety and security consultant, Mark served as a police officer for 39 years including 20 years as chief of police in Wheaton IL, a suburb of Chicago. He started his career in the navy and retired as a lieutenant in US Naval Intelligence Service. Mr. Field has lectured in 27 states and published over 40 articles on topics ranging from leadership, ethics, human resources, and personnel selection.
Here are Mark’s responses to several questions:
1. With regard to the corporate clients you have worked with, what are you hearing as their top security concern?
Two primary issues: 1. workplace violence training; and, 2. Comprehensive reviewing of existing technology, e.g. alarm systems and video surveillance systems. These are very good things to be focused on, but more important than these two items individually is how they are used together – training and technology. We focus in on how to leverage your technology to improve your training and how your training can improve the effectiveness of your technology. There is a lot of improvement that comes out of this, but it needs to be thought through and documented.
2. What is the most critical deficiency that you see in corporate security planning?
Reasonably acceptable technology without either initial or ongoing training. It is great to implement good technology for good reasons, but it is the on-going training that stays focused on the “why” (why do we have this technology) and the “how” (how are we using this technology to truly improve safety) behind the systems in place. Safety isn’t a box to be checked but an ongoing process to be exercised and maintained.
3. How do you think a business’s atmosphere changes when a BluePoint system is installed?
Like schools, it provides an increased level of security-related comfort for staff. Everyone benefits when there is an expedient method to notify the police and everyone in the building of a critical incident occurring on the exterior or in the interior of a property. The biggest questions staff have are what do I do and what do I do first With BluePoint, the answer is simple: activate the system. It then automates the contacting of police and notifying of everyone else in the building as well as launches the crisis communications system. Additionally, it enables people to make better informed decisions for their own personal safety and security. All of the communications and situational awareness systems are absolutely great, but that initial, rapid notification is critical to a good outcome.
4. For the businesses you have worked with, what aspect of BluePoint’s solution stands out as the most important?
Easy accessibility to the system activation points like the mobile pendant device. While each pull station is readily accessible, the portability of a pendant alarm significantly enhances activation from any location within the building or on the grounds in the event that a pull station cannot be reached without endangering oneself. Time is critical – the sooner police and everyone in the building are notified to start their safety procedures the more likely there will be a good outcome.
For more about training and P4, please contact us here.